Privacy Policy

Here at Your Confectionery Ltd we take great pride in our products and our offering to you, our customers. It is therefore only right that we put the same effort into ensuring that the personal information that you share with us is treated with the same care and attention. We have created this Privacy Policy to help you to understand and be comfortable with how we collect and use this information

Information We collect

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile

How we collect the Information

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated below

Why we collect this Information

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate our Services
To provide our Users with ongoing customer assistance and technical support
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services
To comply with any applicable laws and regulations

How we store, use, share and disclose your Personal Information

Our company website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so

How we communicate with you

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail

How we use Cookies and other tracking tools

Please refer to our Cookie Policy

Please note, our web site also uses third party applications and services. It is important to note that these third-party services may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by this Privacy Policy

How you can withdraw your consent

If you don’t want us to process your data anymore, please contact us by email at info@yourconfectionery.com or write to us at: Your Confectionery Ltd. Northwood House, 138 Bromham Road, Bedford. MK40 2QW

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it

Questions and Contact Information

If you would like to access, correct, amend or delete any personal information we have about you, you can contact us at: info@yourconfectionery.com or write to us at: Your Confectionery Ltd. Northwood House, 138 Bromham Road, Bedford. MK40 2QW